As the commercial arm of Spinal Injuries Association Inc. (formerly known as PQAQ), Intouch has more than 20 years experience as a leading supplier of outsourced customer contact and fulfillment services. Intouch is one of the top five largest integrated healthcare, direct-to-door fulfillment service companies in Australia with specialist industries of:
Intouch Healthcare - leading the way in continence advice, products and services.
Established functions include:
- Delivering on government contracts
- Procuring and managing over 150 suppliers and distribution of 1200 continence and health related products
- Products delivered direct-to-door to over 50,000 consumers
- Conducting industry research and product reviews
Intouch Services - providing a total customer management solution, delivering a superior service for your call centre, market research and fulfillment requirements
Our key areas of expertise include:
- Call centres - customer contact and retention management, administration - data collection and reporting
- Market research - conducting industry research and product reviews
- Fulfillment - product delivery direct-to-door of consumers Australia-wide
Our Mission
To expand our business and develop our capability by rapidly responding to opportunities with well researched plans and proposals, that are executed and delivered consistent with client expectations.
Our Vision
To be Australia’s most prominent provider of continence advice, products and services by June 2010. |
