Call Centre Capability:

• Customer contact
  Intouch offers a seamless extension to your organisation that provides valuable information to both you and your customers.

We provide in and out bound telephone services, mail, fax and email response management. We work in partnership with you; our consultants are trained in your organisation’s culture and ethos so that as a first point of contact, the people that handle your calls are representing your organisation.

Intouch with your customers:

• Customer retention management - satisfaction surveying, cross-selling and bundling tailored direct marketing.
• Administration management - billing and sales support administration, reporting functionality.

Market Research - including the following functions

• Test bed for new products
• Customer List development and contact sourcing
• Volume and scale estimates and testing
• Launch and Campaign sensitivities
• Database Management
• Analysis and reporting

Fulfilment - product delivery direct-to-door of consumers Australia-wide

Intouch has over 20 years of experience in this area, managing the warehousing, delivery and order processing of over 1200+ products to over 50,000 clients nationally - establishing Intouch as one of the largest direct to consumer distributors of product in Australia.

Intouch offers

• Large range of products - healthcare, wellbeing & household cleaning
• Competitive prices
• Discreet delivery direct to your door
• National delivery

Intouch with your fulfilment management needs:

Want to speak to us about distributing your product?
Please call 07 3858 6400 and ask for one of our Sales Manager or email us on sales@intouchdirect.com.au

Want to advertise on this site or in our Health & Wellness Handbook?
Please email us on sales@intouchdirect.com.au